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Group Health Clifton E-Visits

E-Visits Now Available

Group Health Clifton now is offering E-Visits through MyChart! An E-Visit is a convenient, affordable and secure way to receive care for 10 common, non-urgent medical issues (see list below). Interaction with a provider happens in writing (these are not video visits).

How it Works

  1. Log on to your MyChart account**, click on the “Messaging” tab, and click “E-Visit” to complete a symptom questionnaire explaining your condition.
  2. Pay $35 by credit card or your Health Savings Account (HSA)
  3. Receive a recommended course of treatment via electronic message from a TriHealth provider on the same day (if submitted by 4 p.m.).*

*Please note that prescriptions for controlled substances such as narcotics will require you to be examined and treated at your primary care physician’s office; controlled substances will not be prescribed during an E-Visit.

Conditions Appropriate for an E-Visit

Back pain, diarrhea, headache, red eye/pink eye, urinary problems, cough, fatigue, heartburn, sinus problems, vaginal discharge/irritation

If you have questions about your care, please call your primary care office.

If you have questions about billing, please call Customer Service at 1 800 234 5143 or 513 569 6117.

**If you do not have a MyChart account, sign up today by clicking here.

Frequently Asked Questions